Play Smart.
Stay in Control with 64baje

1 Our Commitment to Safe Play

At 64baje, responsible gaming is not a legal checkbox — it is a core part of how we operate. We believe that the overwhelming majority of players who choose to bet on cricket, spin the slots, or enjoy our live casino do so purely for entertainment, and we want to keep it that way. Our platform is designed so that every Bangladeshi player can enjoy a high-quality gambling experience without it negatively affecting their financial wellbeing, relationships, or mental health.

Our responsible gaming programme is built on four pillars: prevention, awareness, tools, and support. Prevention means keeping minors off the platform through strict age verification. Awareness means giving you clear, honest information about the risks of gambling. Tools means providing practical features in your account to help you manage your own behaviour. Support means being available — day and night — for any player who needs to talk or needs help accessing external resources.

2 18+ Age Restriction Policy

64baje operates exclusively for adults aged 18 and above. This is a strict, non-negotiable requirement. We apply multi-step age and identity verification to every account before real-money play is permitted. If we suspect at any point that a registered player is under 18 years of age, we will immediately suspend the account, conduct an investigation, and return any deposits made during that period.

We take the protection of minors extremely seriously. If you are a parent or guardian and believe that someone under 18 in your household has created a 64baje account, please contact our support team immediately at [email protected]. We will act on all such reports without delay.

Protecting Minors in Your Home

We encourage all adult players who share a device or household with minors to take the following practical steps to prevent underage access to gambling sites:

• Log out of your 64baje account fully after every session and do not save passwords on shared devices.
• Keep your account credentials, including your mobile banking PIN and bKash or Nagad details, strictly private.
• Consider installing parental control software on shared devices and home networks.
• Talk openly with young people in your household about the risks associated with gambling.

3 Responsible Gaming Tools

All responsible gaming tools at 64baje are accessible directly from your account settings panel. You do not need to contact support to activate deposit limits, time-outs, or spending alerts — although our team is always available if you prefer to make changes with assistance. Here is a summary of every tool available to you:

• Daily Deposit Limit: Caps the total amount you can deposit in a rolling 24-hour period.
• Weekly Deposit Limit: Caps the total amount you can deposit in any 7-day rolling window.
• Monthly Deposit Limit: Caps the total amount you can deposit within a calendar month.
• Loss Limit: Sets a maximum net loss threshold per day, week, or month. Once reached, further wagering is blocked until the period resets.
• Session Time Limit: Defines the maximum length of a single gambling session. When the limit is reached, you are automatically logged out.
• Reality Check: A periodic on-screen reminder showing how long you have been playing in the current session and your net result during that time.
• Time-Out: A temporary suspension of your account for a period of your choosing (24 hours, 7 days, or 30 days).
• Self-Exclusion: A longer-term or permanent closure of your account (see Section 5 for full details).

4 Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. Most people who develop a gambling problem do not realise it until the consequences are already significant. The following warning signs are indicators that gambling may have crossed from entertainment into a harmful habit. If you recognise several of these in yourself, we strongly encourage you to make use of our support tools or contact our team.

If any of the above resonates with you, please know that you are not alone and that help is available. 64baje's support team can be reached at [email protected] at any hour of the day, Bangladesh Standard Time (BST, UTC+6) included. We will help you activate the appropriate tools on your account and point you toward professional support resources.

5 Self-Exclusion and Time-Out

Self-exclusion is the most powerful responsible gaming tool available on 64baje. When you self-exclude, your account is suspended for the duration you choose. You will not be able to log in, deposit, place bets, or claim bonuses during a self-exclusion period. All pending marketing emails and promotional notifications from 64baje will be stopped immediately.

Available Self-Exclusion Periods

• 6 Months: A minimum-term exclusion that gives you a meaningful break from gambling while preserving the option to return in the medium term.
• 1 Year: A full-year exclusion recommended for players who feel they need a longer period away from the platform.
• 5 Years: A long-term exclusion for players with more serious concerns about their gambling behaviour.
• Permanent Exclusion: A lifetime ban from the 64baje platform. This decision is irreversible. Once permanent exclusion is activated, your account cannot be reopened under any circumstances.

Time-Out Feature

If you feel you need a short break rather than a full self-exclusion, the time-out feature allows you to pause your account for 24 hours, 7 days, or 30 days. During a time-out, your account is suspended in the same way as a self-exclusion — no play, no deposits, no bonus claims. At the end of the time-out period your account automatically reactivates, unless you choose to extend the pause or convert it to a self-exclusion.

6 Deposit and Spending Limits

One of the most effective ways to keep gambling under control is to decide in advance exactly how much money you are comfortable spending, and then enforce that decision with a hard account limit. 64baje's deposit limit system lets you do exactly that. Limits apply across all payment methods — whether you deposit via bKash, Nagad, Rocket, Upay, or direct bank transfer — so there is no way to bypass a limit by switching payment channels.

When setting your limits, we suggest starting with the following approach:

• Calculate your total monthly discretionary entertainment budget — the amount left over after all bills, rent, food, and savings are accounted for.
• Decide what proportion of that budget you are comfortable allocating to gambling. Many financial advisors suggest this should be no more than 5–10% of your discretionary spending.
• Set your monthly deposit limit on 64baje to that figure and do not request an increase. For reference, even a modest monthly limit of ৳2,000–৳3,000 provides ample entertainment value across cricket betting, slots, and casino games.
• Review your activity statement at the end of each month. If your net losses are consistently close to your limit, consider reducing it rather than maintaining it at the current level.

7 Getting Help and Support

If you feel that gambling is becoming a problem — or if someone you care about is showing signs of a gambling problem — please do not hesitate to reach out. 64baje's support team is available 24 hours a day, 7 days a week, including all Bangladeshi public holidays. We will never judge you for asking for help, and we will do everything we can to assist you in taking back control.

When you contact us about a responsible gaming concern, a senior member of our player safety team will handle your case personally. We can help you:

• Activate deposit limits, loss limits, or session time limits on your account immediately.
• Process a time-out or self-exclusion request, including permanent exclusion.
• Review your account activity and provide a full statement of your deposits, withdrawals, and net result.
• Close your account if you decide that is the right course of action for you.
• Point you toward professional counselling and problem gambling support resources in Bangladesh.

8 Tips for Healthy Gambling Habits

Most 64baje players enjoy gambling responsibly throughout their lifetime without it ever becoming a problem. The habits below are shared by players who maintain a healthy, positive relationship with gaming. We recommend bookmarking this list and revisiting it periodically.

• Set a budget before you play — decide on your session budget in advance and stick to it regardless of whether you are winning or losing.
• Treat losses as the cost of entertainment — just as you would not expect to be refunded for a cinema ticket, treat gambling losses as the price paid for an enjoyable activity.
• Never chase losses — increasing your bets or making additional deposits to recover a loss is one of the clearest early signs of problem gambling.
• Take regular breaks — step away from the screen between sessions. Use the reality check feature to see how long you have been playing and how the session is going.
• Do not gamble when emotional — avoid playing on 64baje when you are stressed, upset, grieving, or under the influence of alcohol. Emotional states impair decision-making and increase the risk of problem gambling behaviour.
• Balance gambling with other activities — maintain your other hobbies, social commitments, and physical activity. Gambling should be one part of a well-rounded leisure life, not its centrepiece.
• Keep your account details private — do not share your 64baje login, bKash PIN, or Nagad credentials with anyone, including family members. Shared accounts lead to loss of control over spending.
• Review your statements regularly — check your activity statement at least once a month. Seeing the real numbers in black and white is one of the most effective ways to maintain perspective on your gambling spend.